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Our care is provided by a network of U.S. board-certified internists, family doctors, and pediatricians licensed to practice medicine in the U.S. and provide care 24/7. We also have board-certified dermatologists, psychiatrists, and licensed therapists who can provide specialty care. Our Specialists & Expert Advice services are provided by our global network of world-renowned specialists who advise on complex conditions, treatment plans, and surgeries.
Docdirectly visits are currently available in the United States and Canada. For members with access to our Global Care program, visits are available with a U.S.-licensed physician while traveling internationally.
The cost of a DocDirectly visit varies, depending on if you are a new patient versus an existing patient and services. We do not accept any type of insurance; however, medical insurance will be helping with the cost of the medicines at the pharmacy as well as knowing for the provider if you have coverage when prescribing medicines.
Docdirectly is committed to protecting the privacy of every individual who uses our services. We comply with all relevant state, national and international laws and regulations, including the U.S. Health Insurance Portability and Accountability Act of 1996, known as HIPAA. Unless permitted or required by law, your medical information will not be shared without your consent. On occasion, we may use de-identified information to help us improve our clinical programs.
Doc Directly does not guarantee prescriptions. It is up to the doctor to recommend the best treatment. Doc Directly doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs that may be harmful because of their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by Doc Directly doctors. View the current list of DEA-controlled substances.
Doc Directly does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically or by phone to the pharmacy of your choice.
Doc Directly will automatically notify you through the message center when your prescription is submitted. We suggest contacting your selected pharmacy to confirm when your prescription will be ready.
Yes, however, any prescription of antibiotics must be accurate and professional. We understand the negative consequences that may result from over-prescribing, and thus our doctors will only write prescriptions in instances where such medication is absolutely necessary.