Doc Directly delivers, enables, and empowers virtual care services that span every state in a person’s health journey — from wellness and prevention to acute care to complex healthcare needs. We use proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care.
As the global leader in virtual care, we have invested in technology and staffing to support in-house, end-to-end operations in locations around the world.
With an unwavering commitment to delivering high-quality care, we deploy stringent virtual care protocols and clinical quality-assurance programs.
Our award-winning member experience and analytics-driven engagement services deliver industry-leading utilization and satisfaction, accelerating the adoption of virtual care.
People who use primary care are more likely to get routine checkups and be engaged in their health, identify health issues earlier and more effectively, and better manage chronic conditions. Doc Directly delivers a Primary Care service that people love and use, enabling plan sponsors to accelerate and amplify the value of primary care.
For convenient access to high-quality healthcare, millions of people around the world have connected with Doc Directly. Members can resolve healthcare needs through on-demand or scheduled visits with licensed doctors spanning multiple specialties. After a visit, 92% of patients reported resolution, demonstrating convenience, outcomes, and value for members and plan sponsors alike.
Around the world, people need greater access to high-quality mental healthcare. Our mental health services range from ongoing visits with a mental healthcare specialist to expert medical opinions for complex cases. With more than 33 million sessions completed by our licensed therapists, psychologists and counselors, Doc Directly has helped people receive guidance, support and relief.
With smart connected devices, personalized digital coaching, and 24x7x365 access to health professionals for a human touch when the member needs it, Doc Directly empowers people with chronic conditions to live better and healthier lives.
When members face complex medical needs, our expert medical services help them make confident decisions. Expert specialists, matched to the unique needs of each case, review medical records, pathologies and test results to confirm the accuracy of diagnoses and treatment plans. Insurers and employers gain confidence that members are on the right path to better health outcomes and lower costs.
With dozens of clinical services delivered through an integrated platform, we provide a full spectrum of virtual care capabilities. Doc Directly serves as a convenient “front door” that connects members to the healthcare they need—from on-demand visits with licensed doctors to complex case consultations with the world’s top specialists.
With an end-to-end licensable virtual care platform, integrated devices and operational support services, Doc Directly offers a single solution for providers to extend virtual care services and drive increased patient and physician satisfaction, visit volume and market share.